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BT
The Challenge
BT initiated a programme that had a direct impact upon 5000 employees who needed to be re-deployed due to structural changes. The programme offered the opportunity for the individuals concerned to find a new role within BT or outside.
The big issue was overcoming the “job for life” mindset of many employees. Therefore, when the news of the restructuring was announced there was a deep sense of shock and resentment of those involved.
To help people through this, BT FirstCall was established so that re-skilling could be planned and monitored.
Sewells Action
700 BT FirstCall employees attended the Sewells “Working Miracles™” programme.
A number of consultancy days were spent with Senior Managers and Career Consultants within BT FirstCall to fully understand and appreciate the key deliverables required, together with timescales.
A one-day overview of the “Working Miracles™” programme was delivered to the Career Consultants responsible for the Career Changers, with the objective of exposing them to this work. This “life change” project provided a practical ongoing basis for participants to apply the learning from the event and review personal progress.
A two-day version of the “Working Miracles™” workshop was delivered to the Career Changers nationwide. This was effectively to give these people the tools to allow them to take control of their lives and careers, both inside and outside BT.
What Sewells Achieved for BT
There was no doubt that “Working Miracles™” played a crucial part in turning the BT FirstCall management team’s vision into a reality.
It made a profound difference to the individuals involved and helped the organisation to achieve its very challenging business objectives in a very difficult market environment.
Over 70% of the Career Changers who experienced the “Working Miracles™” programme had their faith restored to become confident, happy and productive employees again – either inside BT or in other organisations.
“In the last 12 months the work has saved BT £10 Million”
“An excellently presented workshop. I could have done with this a few years ago but I’m well on my way now”
“I personally feel that this course is the most beneficial training I have ever received. I know it has enabled me to change my life.”
“Turning victims of change into drivers of change”
When you need your Conference to finish on the biggest “high” imaginable.
When your executives, managers and supervisors become inspirational leaders, confidently applying the Sewells World-class methods, they channel and direct your people’s energy.